A growing number of UK businesses don’t have an office, or have one that’s half-empty most days. Twenty people across the UK and Europe, hired on the basis of “work from where you live”. The IT setup is different from a traditional office-based...
Microsoft is pushing Copilot hard. The licence is £25 per user per month. For a 20-person business that’s £6,000 a year before VAT. Worth it? Sometimes. Not always. Here’s a straight read on when Copilot pays back and when it doesn’t....
Most UK IT providers won’t tell you what they charge until you book a call. We will. Here are the real numbers. These benchmarks are based on what we’ve seen in the UK market in 2026 — not what providers advertise (which is always lower than what they...
Most businesses stay with the wrong IT provider for too long because switching feels risky. It isn’t — if you do it in the right order. Here’s the handover checklist we use when we take over from another MSP. It covers the things most outgoing providers...
A customer, insurer or tender has asked you to be Cyber Essentials certified. The deadline is two to four weeks away. You can do this. Cyber Essentials is the UK government-backed cyber security certification. It’s run by IASME on behalf of the NCSC. The...
Short answer: Most UK SMBs pay between £25 and £75 per user per month for managed IT support in 2026. Where you land depends on what is included, who answers the phone, and how proactive the provider actually is. Below is what each tier covers, what to...
Short answer: Cyber Essentials is a UK government-backed certification that proves your business has the five basic security controls in place to defend against the most common cyber attacks. For most UK SMBs, it costs £300 to £500 (basic) or £1,500...
Short answer: For most UK SMBs under 80 staff, outsourced IT is cheaper, broader in coverage, and lower risk than hiring in-house. The break-even point is roughly 80 to 100 staff. Above that, a co-managed model usually beats either pure option. Numbers and decision...
Short answer: Microsoft 365 Business Premium (about £19.70 per user per month in 2026) includes enterprise-grade security tooling that most SMBs never switch on. The seven features below are bundled in the licence, take a few hours to deploy, and would cost...